Secretarial Services for your business

We are fully conversant with all Windows packages and can supply a professionally finished document on plain paper or your own letterhead.

We provide the services of experienced professional PA's whenever you need them including:-

Invoicing & Statements
We take away the pressure and stress of issuing Invoices your clients and chasing any late payments that may be outstanding to allow you the freedom of doing what matters – your job. Getting bogged down with invoicing each and every job you do is vital but time consuming.
AYC will dedicate a team to help raise all your paperwork and work with you to make sure all necessary invoices are sent out at timely intervals to keep your business’ money flowing.

E-mail Services

AYC will set up dedicated email addresses for your company to receive and deal
with any and all email correspondence day to day. From sending out marketing emails to
dealing with customer enquiries, AYC works with you to learn how your business operates so
we can be a real asset to you. We are an extra pair of hands to make sure nothing gets
missed and all business enquiries are answered.

Administration
AYC is your Virtual Assistant, designed around your company’s specific needs.
We can be your mailing address to deal with any cheques, bills and other correspondence efficiently and responsibly. We can be your marketing force, writing emails and letters with
your letterhead on behalf of your company to generate interest and new leads for your
business. Periodically updating your customer database with current contact details and removing any out of date entries.

Diary Management
On arranging appointments, we would enter all of the relevant information onto
your outlook calendar, so everyone can see at a glance what is happening at any given time.

Virtual Reception
Divert your incoming calls to us, we will provide a dedicated telephone number for your
business, answer it in your company name and deal with everything that comes in. Details of every call will be emailed directly to you, and any urgent calls re-diverted back to your mobile,
if that is your wish.

Quotations
Quotation given verbally, and/or in pre arranged word or excel format and emailed direct to
your client. Quotation followed up in 2 days to ensure the correct person received it, and
again in 1 week for progress report and again on a regular basis.

Invoices
Invoices raised on your headed paper as soon as your works completed, and emailed direct
to your client for payment. Paper copy posted if required. The details then added directly to
your accounts system, be it Sage, QuickBooks, excel spreadsheet or other.

Word Processing
Word processing carried out as required, no job too big or too small, excellent value hourly
rate for this. AYC have a VERY experienced word processing team.

Letters
Email or post, we will reply to mail, and create new letters as required.

Database Management
If you provide a database we will clean it for you and update any changes. If you would like us
to source a database, we will keep it updated and continually grow it with your customer base.